Terms and Conditions of Use

Last updated: July 13, 2026

These Terms and Conditions ("Terms") govern access to and use of the website mirrorflow.app and the MirrorFlow trade replication software (the "Software"), owned by MirrorFlow ("MirrorFlow", "we", "us"), domiciled in the Republic of Colombia, with contact email support@mirrorflow.app. By purchasing, installing or using the Software or the website, you ("the User") represent that you have read, understood and accepted these Terms. If you do not agree, please refrain from using the Software.

1. Definitions

"Software": the MirrorFlow application and its Sender/Receiver components for NinjaTrader 8, MetaTrader 4, MetaTrader 5, cTrader, ProjectX (TopstepX) and Interactive Brokers. "License": the right of use granted under the plan purchased. "License Key": the activation code delivered after purchase. "Source / Destination Account": the trading accounts that the User connects to the Software.

2. License to use

MirrorFlow grants you a personal, worldwide, non-exclusive and revocable license to use the Software in accordance with the plan purchased:

Except as provided for the Community Pack, the License is non-transferable. The License Key is personal; its disclosure, resale or unauthorized sharing constitutes a breach and entitles MirrorFlow to revoke the License without refund.

3. Delivery and activation

Once payment is confirmed, the User will receive the installation files and the License Key by email. The User is responsible for providing a valid email address and for the safekeeping of their Key.

4. Use restrictions

The User undertakes not to: (a) reverse engineer, decompile or disassemble the Software, except to the extent permitted by a mandatory legal provision; (b) copy, redistribute, sublicense, rent or resell the Software or the Key; (c) circumvent licensing or security mechanisms; (d) use the Software for unlawful purposes or in infringement of third-party rights.

5. Intellectual property

The Software, its source and object code, trademarks, logos and documentation are the property of MirrorFlow and are protected by intellectual and industrial property law. These Terms do not transfer any ownership right, but only the license to use described herein.

6. Third-party trademarks and absence of affiliation

NinjaTrader® is a trademark of NinjaTrader Group, LLC; MetaTrader 4 and MetaTrader 5® of MetaQuotes Ltd.; cTrader® of Spotware Systems Ltd.; ProjectX and TopstepX of their respective owners; and Interactive Brokers® of Interactive Brokers LLC. The funding firms mentioned on the site (Apex Trader Funding, Bulenox, MyFundedFutures, Take Profit Trader, Alpha Futures, FTMO, FundedNext, TopStep, among others) are trademarks of their respective owners. MirrorFlow is an independent product and is NOT affiliated with, sponsored by, endorsed by or associated with any of those entities. Their trademarks are used exclusively for descriptive purposes of compatibility (legitimate nominative use).

7. Third-party software and funding firms

The Software interacts with third-party platforms and services. The User is solely responsible for complying with the terms of service, trading rules and policies of those platforms and funding firms. MirrorFlow does not guarantee passing evaluations nor obtaining or retaining funded accounts, and is not liable for blocks, suspensions, disqualifications or penalties imposed by third parties.

8. No financial advice

MirrorFlow is a technological order-replication tool. It is not a broker, agent, investment manager or financial advisor, and it does not provide investment, tax or legal advice. No function of the Software constitutes a recommendation to buy or sell. Trading decisions rest exclusively with the User.

9. Risk warning

Trading futures, forex, CFDs and other derivatives carries a high level of risk and may not be suitable for all investors; there is the possibility of losing all invested capital. Past results and simulated or hypothetical performance do not guarantee future results. The User trades under their sole responsibility.

10. Disclaimer of warranties

The Software is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose and non-infringement. Performance figures (for example, latency under 15 ms or local execution) are technical targets under optimal conditions and do not constitute a guarantee of results; they depend on the User's hardware, network, brokers and platforms. We do not guarantee uninterrupted or error-free operation.

11. Limitation of liability

To the maximum extent permitted by law, MirrorFlow shall not be liable for indirect, incidental, special, punitive or consequential damages, nor for lost profits or losses of trading, capital, data or opportunity, arising from the use or inability to use the Software, from latencies, slippage, network failures or failures of third-party brokers or platforms. MirrorFlow's total aggregate liability, for any cause whatsoever, shall not exceed the amount actually paid by the User for the License. Some jurisdictions do not allow certain exclusions or limitations; in such case, these shall apply to the greatest extent permitted.

12. Indemnification

The User shall hold MirrorFlow harmless against claims, damages, liabilities and expenses (including reasonable legal fees) arising from their use of the Software, from breach of these Terms or from the infringement of third-party rights or of the rules of platforms or funding firms.

13. Refunds and right of withdrawal

As this is digital content with immediate delivery, upon completing the purchase and requesting access the User consents to its immediate performance. Due to the immediate digital delivery nature of the lifetime licenses and full access to the client-side code, license sales are final and non-refundable once the license key has been successfully activated or installed by the user. The foregoing is without prejudice to the non-waivable rights that applicable consumer legislation grants to the User.

14. Support and updates

The lifetime plan includes updates (major and minor) for as long as the product remains commercially available. Support is provided through the official WhatsApp channel, subject to hours and availability. Support does not cover the configuration of hardware, network or broker accounts external to the Software.

15. Suspension and termination

MirrorFlow may suspend or revoke the License, without right to refund, upon breach of these Terms, fraudulent use or unauthorized sharing of the Key. The User may cease use at any time by uninstalling the Software.

16. Amendments to the Terms

We may update these Terms to reflect legal or product changes. The version in force will be published on this page with its update date; continued use of the Software after publication implies acceptance of the updated version.

17. Force majeure

MirrorFlow shall not be liable for failures arising from causes beyond its reasonable control (internet or third-party failures, power outages, acts of authority, disasters, among others).

18. General provisions

If any clause is declared invalid, the rest shall remain in force. Failure to enforce a right does not constitute a waiver of it. The User may not assign these Terms without prior consent; MirrorFlow may assign them in the context of a reorganization or transfer of the business. These Terms constitute the entire agreement between the parties with respect to the Software. The User represents that they are over 18 years of age and have the legal capacity to enter into a contract.

19. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Colombia. Any dispute shall be submitted to the competent courts of the Republic of Colombia, without prejudice to the rights granted to the User by the mandatory consumer regulations of the User's country of residence.

20. Contact

For any matter relating to these Terms: support@mirrorflow.app.